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Expert VoIP advice and information for Aussie businesses

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VoIP for Any Business – Small, Medium or Large

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Businesses of all sizes are switching to VoIP and saving money. From call centres with thousands of phone lines, to medium sized businesses with several offices right down to a boutique start-up office, switching to VoIP can save you money and benefit your business regardless of its size. Let’s take a look at how to implement and use VoIP effectively for small, medium and large size businesses.

In a way, small businesses will have the easiest transition. With a limited number of phone lines and personnel to switch over, the transition to VoIP may be smoother than you think. However, that needn’t deter larger businesses from switching. It’s easier than you think so we’ve broken it down into 3 easy steps.

1. Assess your business needs and pick a solution.

There are different VoIP plans available – your task is to work out which suits you best. mVoice offers several types of VoIP connections. Mobile phones a big part of your business? Well then perhaps the Managed PBX Enterprise edition would suit you best. Many businesses looking to manage their own system opt for the EXS7 Managed PBX, and our Hosted PBX plan is ideal for large businesses looking to save money and have an easy to use, carefree system.

The bottom line is that there’s a plan to suit every business, it’s just dependant on your business needs. Once you know what those needs are, you can make an informed decision to benefit your business.

2. Prepare your network

It’s important to know that your network is able to take the additional traffic that VoIP calls will bring. You want your VoIP calls to sound as crisp and clear as calls on the PTSN network without any noticeable delay and to do this voice traffic must be given a higher priority on your network than normal traffic. To find out whether your network will be able to handle VoIP calls smoothly, run performance tests and contact your internet service provider (ISP) for more information.

3. Install your System

With all the preparation and research done, it’s time for the exciting part: installing the system on your network. Here at mVoice we like to simplify the process by making our components easy to install – so easy in fact that they don’t even need to come with an instruction manual (though one can be found online if need be and our customer support team are always there to assist in any way they can).

While individual business requirements will differ due to the type of network you may have, the size of your business and any other specific needs, following these three steps can put you on the right track to implementing VoIP for businesses of any size.


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