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mVoice Blog

Expert VoIP advice and information for Aussie businesses

looking to upgrade to something better.

  • Will VoIP impact upon my businesses EFTPOS, fax and security alarm systems?

    Will VoIP impact upon my businesses EFTPOS, fax and security alarm systems?

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    VoIP systems are often interconnected with other systems in your business, including alarm systems, fax machines and EFTPOS, all of which can run off IP in the same way as VoIP. The question is – how will your VoIP system interact with these other systems? Let’s split them into three categories. EFTPOS Formally, EFTPOS relied […]

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  • How to Make Your VoIP Connection Secure

    How to Make Your VoIP Connection Secure

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    Ever since Alexander Graham Bell uttered the words “Mr Watson come here, I want to see you”, people have been suspicious of who is listening to their phone conversations. In days gone by the biggest threat was the telephone exchange worker eavesdropping, but today in the age of the internet the threats of security breaches […]

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  • What to Consider When Choosing a Hosted PBX Provider

    What to Consider When Choosing a Hosted PBX Provider

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    When it comes to the world of VoIP, there are plenty of fish in the sea. For a first timer it can daunting to know where to begin when researching potential suitors. Here are a few of the things to consider before shacking up with a new VoIP provider. Infrastructure If it is your business’ […]

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  • VoIP for Any Business – Small, Medium or Large

    VoIP for Any Business – Small, Medium or Large

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    Businesses of all sizes are switching to VoIP and saving money. From call centres with thousands of phone lines, to medium sized businesses with several offices right down to a boutique start-up office, switching to VoIP can save you money and benefit your business regardless of its size. Let’s take a look at how to […]

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  • VoIP Technical Terms Explained

    VoIP Technical Terms Explained

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    Every industry has its own list of TLAs (three letter acronyms) which one must master before feeling confident in the field. The world of the internet and VoIP is no exception. With the list of jargon being quite long, getting a grasp of the language can be a challenge. Here is some of the basic […]

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  • Self Hosted v Subscription

    Self Hosted v Subscription

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    Are you the perfect host? Thinking about moving to VOIP? Then you need to decide whether your business is the perfect host. If you’ve ever owned a website then you already know about hosting. At some point you either chose to host the site yourself (self-hosting) or you paid someone else to host it for […]

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  • How VoIP Can Meet Your Customer’s Needs

    How VoIP Can Meet Your Customer’s Needs

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    Customers and employees are mobile, connected, informed and demanding. They are busy using smartphones, apps, search engines, blogs and online forums to research their consumer choices and they expect to be met on their own terms, in the right places, at the right times. So the question is: are you meeting their expectations? It’s an […]

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  • Wide Band Audio

    Wide Band Audio

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    VOIP technology continues to evolve and improve all the time and with the introduction of wide band audio, VOIP has managed to a further steps forwards in providing business with crisp and clear communication that far exceeds traditional copper phone lines. In the past, critics were always quick to aim their barbed bow at what […]

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  • What I Wish I Knew Before Switching to VoIP

    What I Wish I Knew Before Switching to VoIP

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    Transition to VOIP: how to avoid common pitfalls If your business is on the brink of making the transition to VOIP, then you need to make sure you’re still going to be happy with your decision this time next year. The good news is you’re in the envious position of being able to benefit from […]

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  • VOIP vs PTSN

    VOIP vs PTSN

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    You might be surprised that you know a lot about PSTN. In fact, you’ve been using it for decades. Even back in the days when you needed serious finger muscles to drag a telephone number around your now-retro antique, you were using PSTN.  That’s right: sorry to disappoint, but it’s just our normal telephone system, […]

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How many people are in your business?

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Do you have an existing VoIP PBX?

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Like call recording, reception console or CRM integration.
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